How it works:
1. Book your review online.
2. Meet your pharmacist via secure video or telephone.
3. Receive your personalised medicines plan & next steps
Our Services
About This Service
During your consultation, we’ll take a look at all the medicines and supplements you use - whether they’re prescribed, bought from a pharmacy, or taken over the counter. We’ll explain what each one is for, check how they work together, and make sure any important health checks (like kidney or liver tests) are being done if needed. We’ll also go through possible side effects in plain language, so you feel confident about your treatment. If we spot anything that could be improved, we’ll share suggestions with your GP to keep your care safe and joined-up.
Follow Up
As part of your consultation, we check in with you 48 hours later to make sure you’re on track and answer any quick questions. You’ll also have a 7-day follow-up window where you can reach out if you need clarification. After this, we’ll close the consultation, but you can always book another follow up or medicines review appointment if you need further support.
Additional Services
Medicines Advice:
Time: Within 24 hours
Ideal for:
• Anyone with a quick question about their medicines
• People unsure about side effects, timing, or how to take something safely
Includes:
• Answering your medicine-related questions
• Guidance on safe use where required
• Clear, easy-to-follow advice provided by email
Healthy Living Review:
Time: 20 mins
Ideal for:
• People wanting to manage health conditions through lifestyle - suitable whether or not they are taking medications
• Anyone looking to reduce risks (e.g. heart, blood pressure, diabetes)
• Those interested in a personalised, holistic plan
Includes:
• Review of your lifestyle including diet, sleep, stress and exercise habits
• Identifying lifestyle changes that can improve health outcomes
• Tailored tips you can start right away
• Digital plans with lifestyle recommendations
Follow Up Review:
Time: 10–15 mins
Ideal for:
• Patients who’ve already had a medicines review or advice session
• People needing ongoing support to stay on track
• Anyone wanting to check progress after changes have been made
Includes:
• Checking how you’re getting on with previous advice or changes
• Reviewing any new concerns, side effects or difficulties
• Adjusting your plan where needed
• Updated summary with clear next steps
