Contact Us
We'd love to hear from you. Whether you have a question about our services, need advice, or want to book a consultation, reach out and we'll get back to you quickly.
We aim to respond within 24 hours. Your information will be kept private and secure.
Frequently asked questions
What type of questions can I ask here?
We can answer general enquiries about our services and consultations. For detailed medical advice, we may direct you to book a consultation or use our Free 'Medicines Advice' service.
How do I book a medicines review?
You can book directly through our website in 'Our Services' and then by clicking on the review you would like to receive.
What if my question is urgent?
If you have a medical emergency, please call 999 or go to your nearesrt A&E. Our contact page is not for urgent medical situations.
Can I provide feedback or suggestions?
Yes, we welcome feedback about our services, website, or products. Please use the contact form to share your thoughts.
What is the cancellation policy?
Yes, our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, please cancel more than 48 hours before your scheduled appointment, to be entitled to a refund. Please note that Stripe’s payment processing fees and a small administrative charge will be deducted from the refunded amount. If you cancel less than 48 hours before your appointment, no refund will be given. Additionally, please read our Cancellation Refund and Rescheduling Policy for more information.
