Under the data protection law, your personal data is only used if we have an appropriate reason for using it. Our reasons for processing your data include but are not limited to the following purposes:

Healthcare Provision:

1. –   To deliver medicines reviews and related health advice.
2. –   To create and maintain accurate medical records.
3. –   To clinically assess suitability for Pharmacy and Prescription Only Medicine.
4. –   To prevent inappropriate or unsafe supply
5. –   To maintain accurate and complete clinical records
6. –   To deliver consultations and clinics
7. –   To communicate treatment outcomes and follow-ups
8. –   Responding to enquiries
9. –   To meet statutory record-keeping obligations
10. –   To make safe, informed recommendations about your care.
11. –   Identity Verification & Security
12. –   To confirm your identity where required.
13. –   To protect against fraud or misuse of our services.
14. –   Bookings, Payments & Administration
15. –   To manage appointments and payments.
16. –   To send reminders, confirmations, and receipts.
17. –   Legal & Regulatory Compliance
18. –   To comply with pharmacy regulations, professional standards, and statutory record-keeping.
19. –   To cooperate with regulators such as the General Pharmaceutical Council (GPhC) or Information Commissioner’s Office (ICO) if required.

Service Improvement:

1. –   To monitor website usage and improve functionality.
2. –   To evaluate and improve our healthcare services.

 Marketing:

–   To send newsletters, updates, or promotions to existing and former customers.

You can withdraw consent at any time by updating your marketing preferences, contacting us, or using the ‘unsubscribe link’ or ‘STOP’ number in the text messaging.